Every tenant request, triaged before you read it.

Your team is buried in requests that are mostly routine and occasionally urgent. Our agent sorts which is which, checks the lease, dispatches the vendor, and escalates what can't wait.

See it triage a requestBook a walkthrough

Routine

Noise complaint
Package hold
Amenity booking

Vendor dispatched

AC not cooling · HVAC
Dryer vent · Handyman

Escalated

Water intrusion · Unit 4B
340

average monthly tenant requests per 500 units

68%

that are routine and fully scriptable

2 of 340

the ones that are actually a legal exposure

How it works

Four steps from contact to action

  1. 01

    Request received

    Portal, email, text, or after-hours call. Every channel, one queue.

  2. 02

    Lease checked

    Who's responsible, what's covered, what the response window is.

  3. 03

    Work order drafted

    Right vendor, right trade, right unit, scope written and dispatched.

  4. 04

    Manager escalated

    Habitability, water intrusion, life safety, and repeat complaints go up immediately.

Live demo

Watch a real intake unfold

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Integrates with the tools you already use

AppFolioYardiBuildiumEntrataProperty MeldRealPageTwilio

Proof

Results that show up in the numbers

Illustrative example

The routine 70% handles itself now. My managers only see what matters.

Regional Director, 2,400 units

71% of requests resolved without manager touch.

Pricing

Simple tiers. Clear scope.

Starter

$600/mo

Up to 250 units

Get started

Growth · Most popular

$1,800/mo

Up to 1,500 units

Get started

Managed

Custom

Portfolio-scale support

Get started

Your managers should be managing, not sorting.

See it triage a request